Performance Management Course

Introduction :The goal of this program is to equip each participant with the knowledge and understanding of how effective performance management is a link to high performance, productivity and profit. It shows that performance management is an on-going process and involves a number of critical elements , of which performance appraisal is a key process within the cycle. They will also recognize the pitfalls and adverse effects of a poorly conducted performance appraisal and how to avoid them. The program will also impart basic coaching skills necessary for effective performance management. Participants will also learn about motivation theories, understand the differences between IQ and EQ and how behavioral competencies impact performance. The key role of leaders in evoking excellence in his team will also be discussed. At the end of the program, participants will have a better understanding of his own role in people development and performance management, and that performance appraisal need not be a dreaded exercise to get past, but can be a motivating and meaningful process for all involved.

Workshop Methodology : This comprehensive and highly interactive workshop will be conducted with a good blend of presentation, discussions, practices, and audience participation theater. Additionally there will be a 2-hour practical session for participants to prepare for and role play specific aspects of performance appraisal/review at individual and appropriate business level.

The primary concept of this Workshop is the blending of cognitive and behavioral learning. Major emphasis will be on interactive events to allow for practice of the various skills being introduced. During the practice sessions, facilitators will be present to guide the participants. The participants themselves will also be asked to observe their colleagues and comment on what is effective and what is not effective. The Workshop is designed to stimulate behavioral learning by challenging participants to stretch themselves, take risks, make mistakes, and build confidence.

Benefits: At the end of the program,theparticipants will be able to:

• Lead a performance management process that engages and motivates their employees and results in good performance from them

• Conduct goals-focused performance planning meetings, then follow through with on- going communication, coaching, feedback and effective performance appraisals and other developmental activities.

• Foster a true commitment to success within each employee-instead of just compliance with little-understood rules that create distrust

• Set the groundwork for the participants and their employees to work together on an on-going manner to build upon existing positive performance and develop greater competencies for the organization. The Performance Management Journal will be a key tool to facilitate this process.

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