“Once used to bolster troubled staffers, coaching now is part of the standard leadership development training for elite executives and talented up-and-comers at IBM, Motorola, J.P. Morgan, Chase, and Hewlett Packard. These companies are discreetly giving their best prospects what star athletes have long had: a trusted adviser to help reach their goals.” CNN.com, 5/28/01

“Coaching can certainly help you strengthen your sense of self-worth, focus on your goals — and get there, fast.” The London Daily Telegraph, 3/22/99

“The ROI with executive coaching is often very high — especially if you calculate the value of a high-level executive salary and the return-on-improvement in skill level and decision making.” Training & Development, 3/1/99

“What exactly is a coach? Part personal consultant, part sounding board, part manager. Yes, manager. Remember him? That person whose job used to be to advise, motivate, and train — but whose nose is now mostly stuck in e-mail? For a surprising number of people, it is now the coach — not the boss — who pushes them to hire, to fire, to finetune a sales pitch, to stretch.” Fortune, 5/21/00

“The goal of coaching is the goal of good management — to make the most of an organization's valuable resources.”   — J. Waldroop & T. Butler, “The Executive as Coach,” Harvard Business Review,  November-December 1996

 “Executive coaches are not for the meek. They're for people who value unambiguous feedback. All coaches have one thing in common, it's that they’re ruthlessly resultsoriented.” Claire Tristan, Fast Company, October 1996

 “’Even modest improvements can justify hiring a coach,’ says Jerome Abarbanel, Vice President of Executive Resources for Citibank: ‘An investment of $30,000 or so in an executive who has responsibility for tens of millions of dollars is a rounding error. Coaching is a success if one subordinate who was too intimidated to speak before comes up with a good idea.’ Fortune, 12/27/93

 “I'll bet most of the companies that are in life-or-death battles got into that kind of trouble because they didn't pay enough attention to developing their leaders.” Wayne Calloway, Chairman, Pepsico Inc. “When you understand the definition of coaching, it seems that everyone should have one!” Sausalito.net, August 2000

 “Metropolitan Life Financial Services offered an intensive coaching program to part of its retail sales force. They found that productivity among those salespeople coached increased by an average of 35%, while 50% identified new markets to develop. Perhaps most important, Metropolitan has retained all of the salespeople who had the coaching—a big deal, since industry statistics show that each representative who leaves a company with three years' experience cost $140,000 to replace. In all, the coaching program which cost about $620,000, delivered $3.2 million in measurable gains: A 5.16 ROI.” Executive Coaching: An Investment in Creating Masterful Leadership,” The Rowell Consulting Group,

 “I see coaching as a gift and a positive and energizing experience which above all enables an executive to shake off what may in fact be deeply held automatic beliefs and behaviors that are inhibiting performance and career development. I spent twenty-six years at my previous employer and my confidence increased so substantially as a result of coaching that I declared an ambitious commitment to the directors to win additional business. I estimate that I was able to add more than £15 million of extra value through interventions I initiated directly linked to what I had learnt in coaching.” Head of Organizational Development at a large bank,” Perspectives on Coaching,”  Journal of Management Development, Volume 20, #5, 2001

“Unilever, the Anglo-Dutch conglomerate, has thirty coaches working in Europe, Asia, Latin America and Africa with 250 top managers.“ C2M - Consulting to Management, September 2001

“Coaching is the only cost-effective way to reinforce new behaviors and skills until a learner is through the dangerous results dip. Once through the dip, when the new skills bring results, they will become self-reinforcing.” Training and Development Journal

 “Corporations believe that coaching helps keep employees and that the dollar investment in it is far less than the cost of replacing an employee.” David A. Thomas, Fitzhugh Professor of Business Administration, Harvard Business School, Time, 9/25/00

“I never cease to be amazed at the power of the coaching process to draw out the skills or talent that was previously hidden within an individual, and which invariably finds a way to solve a problem previously thought unsolvable,” John Russell, Managing Director, Harley-Davidson Europe Ltd.

“Asked for a conservative estimate of the monetary payoff from the coaching they got, these managers described an average return of more than $100,000, or about six times what the coaching had cost their companies.” “Executive Coaching — With Returns a CFO Could Love,” Fortune, 2/19/01

 “I absolutely believe that people, unless coached, never reach their maximum capabilities” Bob Nardelli, CEO, Home Depot

“Coaching simply speeds up a process of change that would most likely occur anyway if an individual had enough time. Without a coaching program that forces a client to focus and make time, people sometimes miss the real issues they need to focus on.” The Ivy Business Journal, September-October 2000

“Ernst partner Barry Mabry has found a coach to be a valuable sounding board intoday's crazy business climate. He'd received a notice last year telling him that coaching would be available to Ernst & Young partners. He made a call and soon found himself on the phone with a woman.  'I was in New Orleans; she was in San Francisco. She didn’t know much about my area of work,' he recalls. But within 20 minutes, he decided she could be both trusted and helpful. Ever since, he has had routine telephone conversations with her in which he has discussed matters ranging from the mundane (how to improve communications with subordinates) to the cosmic (what do you want to get out of life?). 'Why do I need a coach?' he muses. 'I've wrestled with this.’ He’s a corporate finance partner in New Orleans. He has been with Ernst 27 years. He's successful; he's happy. His recent performance review was quite flattering. 'Perhaps it's for the same reason that Tiger Woods needs a coach or Pete Sampras needs a coach,' says Mabry. 'Tiger Woods would say, 'I know how to play golf.' But his coach is probably the most important person in his life.'“ Betsy Morris, “So You’re a Player. Do You Need a Coach?” Fortune, 2/21/00

“The hottest thing in management is the executive coach…Coaches are everywhere  these days…Corporate coaches are in such demand that they can charge from $600 to $2,000 a month for three or four 30- to 60-minute phone conversations.” Fortune, 5/21/00

“Personal coaches are a hot commodity among executives these days. Never mind the mansion, the Mercedes, the membership in the exclusive country club. In corporate America today, the sign that you have truly arrived — or at least that you are being groomed for arrival — is an executive coach. Your own personal coach, that is. Even if the coach's assignment is to render you less obnoxious, his or her presence at your elbow signals that you are regarded by the company as entirely too valuable to fire or shoot.” Training, 3/1/98